Terms of Service

Last updated: November 2025

Welcome to Ritanya Official, crafted for the modern ethnic soul. By accessing or making a purchase through our website (https://ritanyaofficial.com), you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Overview

This website is operated by Ritanya Official, a brand based in Surat, Gujarat, India. Throughout the site, the terms “we”, “us”, and “our” refer to Ritanya Official.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including additional terms, policies, and conditions referenced herein or available by hyperlink.

2. Online Store Terms

You must be at least the age of majority in your state or province of residence to use this site.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any worms, viruses, or destructive code.

A breach of any of these Terms will result in immediate termination of your access to our Services.

3. Products & Services

Our products are handcrafted ethnic and contemporary wear. Each piece may have slight variations in color, texture, or embroidery due to artisanal production.

We reserve the right to modify or discontinue any product without notice at any time.

4. Pricing & Payment

All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

We reserve the right to modify prices without prior notice.

Payment can be made through accepted online gateways. All payment information is securely processed and not stored by Ritanya Official.

5. Shipping & Delivery

We currently ship across India.

Standard delivery timelines range from 14–20 business days, depending on your location and customization requests.

Shipping delays due to unforeseen circumstances (such as courier delays, natural events, or strikes) are beyond our control.

For more details, please refer to our Shipping Policy.

6. Returns & Exchanges

Since each product is crafted with care, we accept returns/exchanges only in cases of:

Wrong product delivered

Manufacturing defect

Requests must be raised within 48 hours of receiving the product with valid proof (images/videos).

For details, see our Return & Exchange Policy.

7. Accuracy of Information

We strive to display our products as accurately as possible, but cannot guarantee that your screen’s color representation will be identical to the product.

We reserve the right to correct typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, or availability.

8. Intellectual Property

All content on this site — including logos, images, text, graphics, and design elements — are the property of Ritanya Official and are protected by Indian copyright and trademark laws.

You may not reproduce, distribute, or exploit any content without prior written permission.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

11. Contact Information

For questions about these Terms of Service, please contact us at:

📩 Ritanyaofficial@gmail.com

📍 Surat, Gujarat, India